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111 Regina Road
Unit 12
Vaughan, ONTARIO
Canada
L4L 8N5
capetown@capetown.ca
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Image++
ENTERPRISE LOGO.GIF (enterpriselogo.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 04, 2007
Enterprise logo used for CapeTown Computing Corporation
(1. By: Franco D'Alessandro Date: Dec 05, 2007 1:42:47 PM Size: 0.87 KB)
IMAGEION LOGO.GIF (imageion_logo.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 04, 2007
Imageion Product Logo
(2. By: Franco D'Alessandro Date: Dec 05, 2007 1:43:27 PM Size: 1.64 KB)
TRANSPORT LOGO.GIF (transport.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Logo for transportation web and workflow
(3. By: Franco D'Alessandro Date: Dec 05, 2007 2:08:23 PM Size: 2.08 KB)
IMAGEION LOGO.GIF (imageion2.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Product Logo
(4. By: Franco D'Alessandro Date: Dec 05, 2007 5:40:11 PM Size: 2.7 KB)
IMAGEION LOGO.GIF (paperstack.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Logo Paperstack
(5. By: Franco D'Alessandro Date: Dec 05, 2007 5:41:02 PM Size: 5.04 KB)
IMAGEION LOGO.GIF (imageion3.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Imageion Product Logo
(6. By: Franco D'Alessandro Date: Dec 05, 2007 5:41:37 PM Size: 4.59 KB)
Art of Commerce Logistics (logistics.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Art of Commerce Logistics
(7. By: Franco D'Alessandro Date: Dec 05, 2007 5:44:15 PM Size: 15.41 KB)
Art of Commerce Logistics (logistics2.gif)
Document Date: Dec 05, 2007, Effective Date: Dec 05, 2007
Art of Commerce Logistics
(8. By: Franco D'Alessandro Date: Dec 05, 2007 5:45:50 PM Size: 39.86 KB)
Notify List
Email Address
fda@capetown.ca;
Customer Notes
Work Notes
No Case Note
1
Need to add illustrator document storage capabilities to the system library.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:23:00 PM)
2
Images in present format are well suited to the web site use.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:24:00 PM)
3
Using the company logo in all product logos provides for a consistent appearance.
(By: CAPETOWN ADMINISTRATION Modified: Dec 06, 2007 12:24:00 PM)
Communications Inbound
Communications Outbound
EMAIL From capetown@capetown.ca To fda@bell.blackberry.net
Subject: Images of Case: 10398
Body: Please find enclosed the images for the web site for your review. Thank you.
Sent: Dec 06, 2007; Attachments: 6; Status: Sent
Time Booked
Function
Code
Employee
Work
Date
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Time
Type
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Type
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DE fda 12/5/2007 Booked logo work to the web site 4 Regular Senior 0
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Case No: 10398
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Start Date:
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1- 888- CAPETOWN |Services |Terms of Use |Legacy Systems |Contact Us
Case Description
Enter prise Logo for CAPETOWN ENTERPRISE COMMERCE Products
© CAPETOWN COMPUTING CORPORATION 2006 -2007, all rights reserved
No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION
Current Time: Dec 06, 2007 12:27:08 PM, (GMT -05:00) Eastern Time (US & Canada)
System Time: Dec 06, 2007 12:27:08 PM, (GMT -05:00) Eastern Time (US & Canada)
View case details - CAPETOWN COMPUTING
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Dec 05, 2007 1:41:00 PM
Active NO
CAPETOWN EXTERNAL / DEVELOPMENT
Web and Workflow for
Transportation & Logistics
Ship2.com is web and workflow for
transportation and logistics enterprises
requiring the integration of shipment
transactions and associated document
image administration, presentation and
communication.
We set out to create a cooperation
based online presence in support of
your business offering that would be
the platform for the distribution of all
important transaction information, the
supportive and relevant document
supporting that information, workflow
scheduling and planning, status track-
ing and reporting for all operational
areas and a solid system for billing.
A collection of web enabled, desktop
and server applications provide the
essential support for the busy business
relationships and fulfillment of work flow
requirements where customers and
business partners are the cornerstone
relationships in contact with the your
companies system every day.
Integrating the shipment and the ship-
ment consolidation transactions into a
real time and web enabled presence for
your customers, business partners,
agents, consignee, shippers and your
people.
shIP2 creates a very structured and
methodical workflow that interconnects
your disconnected players into a single
success oriented steam for process
workflow, relationship management,
digital media and digital document
management, demand reporting, dash-
board analysis, forms production, plan-
ning, project management. We also
provide automated events such as
electronic billing and market communi-
cations.
The perfect compliment to your market
presence that gives your business the
next step in professionalism, paperless
initiative or a planned expansion.
Providing your business with an active
vehicle to automate the important first
impression of your vision with an online
support system that makes the differ-
ence in your customer decision making,
and your ability to persuade your mar-
ket space.
The shIP2 system has the ability to
reduce paper flows across an operation
spanning large distances, provide real-
time and near-time information to those
in different locations.
Reducing paper flow in quantity and
time to destination, be it the time it
takes to route it to a head office or hub
or third party. Flexibility and partner
interaction for cooperative efforts is is
important for a growing concern in this
Industry.
When we set to work on the shIP2
system we wanted to encapsulate the
experience and knowledge levels we
had achieved working in the industry.
Maritime-Ontario operations where we
implemented web and workflow in a
25K shipment/month environment.
Interfacing M-O customers with their
document imaging activities as well as
consignee, shipper and third party
interfaces at the 100M/yr level.
Dylex/Biway operations where we im-
plemented the system that managed
the logistics and transport of a 1.2b
retail value flow across 330+ locations
and many third party workflow interac-
tions such as J.D. Smith and Sons,
National Logistics Services (NLS), Mar-
itime-Ontario Freight Lines (M-O),
Mowat Express, United Parcel Service
(UPS) and Purolator.!
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
Ship2.Com
TheOrder
We wanted shIP2 to be able to address new
elements in your supply chain model and items
which are actionable are usually where those
things start, perhaps initially viewed as problems
they are indeed where the seeds of new and
unique opportunity lie. With the ability to do
more with a transaction than what the line of
business applications permit, shIP2 allows you
to create a case and expand upon it as a work-
flow item.
This means you can create cases with business
documents, photos, data files, notes, work
effort, cost items, streaming media. Anything
and everything digital to manage unexpected
elements of the supply chain, that could indeed
be the new piece of your supply chain model.
The system provides a great deal of flexibility
and extensibility with a simple, straight forward
post and contributive friendly responsive envi-
ronment that is additive in nature, like a stack of
plates, easy to add to. With the ability to scope
at the client, resource, resource/client limiting
assignment or ownership/administrative level.
Image++
Image++ provides the digital document and
media library that interfaces with the work flow.
Media classes, document types and publishing
controls for the system are provided and bound
to the workflow and global search capabilities of
the system as well as the outbound/inbound
communications that are digital in nature such
as e-mail attachments and facsimiles.
Image++ provides an easy, integrated way to
add digital media and documents to the work
flow and bind them with the system so that
teams, management staff, customer and vendor
communications are integrated.
Communications for the enterprise managed at
the event item level for both inbound and out-
bound tracking that is integrated with the work-
flow system and is intended to in addition to
existing communications architecture or on an
independent basis. This is a simple and ideal
environment for departmental and divisional use
as well as providing access to communications
and relationships from a web enabled interface.
The media library and all the system information
is entirely housed within a single database
repository. The ability to search the entire data-
base for relevant information and media proves
for many powerful business and organizational
applications such as a digital library and media
reference database, customer service and
transaction support reference database, digital
document turnaround, standardized company
communications, resource and time based
billing, electronic billing and billing support,
payables vouchers, claims, audit, research and
development, project and team management
and chronology related activities.
The system supports the injection of business
related documents under a well defined class of
document organization and can accommodate
a large volume of documents inbound via e-
mail, facsimile and other manual injection
sources (such as scanners) for global injection
into a centralized management and workflow
environment.
Cases/Events appear as posted with status and
time stamp, organized within a division/location
and project structure at the top enterprise level
and repeated under the customer or third party
scope creating a symmetrical and consistent
environment for all users and overall reporting
purposes. Management and status reporting is
provided via simple post and forward notation
as a way to review current items and submit
new instructions, directions, corrections and
relevant supportive materials in the same inter-
face used by your enterprise team resources or
peers.
The system provides for useful registration of
partners (client, human resource, third party),
document turnaround with version and e-mail
integration, a time and rating interface for the
service based billing and an interface for adding
external system transactions, invoices and other
supportive documents. The system provides
dynamic reporting for users of the system
whereby reports are generated and presented
immediately and are booked into the system
workflow where required for timing and billing
purposes.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
The Case Report
The case report, in real time, the foundation of the
billing package available online, on the desktop
and on the fly in various formats.
Case List
The additive list of workflow performed by your
company, searchable by complete contents.
Case E-Mail interface
E-mail for inbound/outbound communications
with the ability to add/track/post attachments.
Status
Description:
Dec 12 2007
Enterprise Logo for CAPETOWN ENTERPRISE COMMERCE Products
Print Date
Active
9:03:09PM
Phone
Fax
CAPETOWN EXTERNAL
CAPETOWN COMPUTING
(416) 410-2983
(416) 410-2983
Case No.
10398
10398
111 Regina Road
Unit 12
Vaughan, ONTARIO
L4L 8N5
CAPETOWN COMPUTING CORPORATION
CASE
Start Date:
End Date:
Client Code:
Division Code:
Project Code:
CTOWN
CAPEXT
CAP003
Dec 05 2007
()
()
1
ENTERPRISE LOGO.GIF (enterpriselogo.gif)
Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007
Enterprise logo used for CapeTown Computing Corporation
(1. By: Franco D'Alessandro Date: Dec 5, 2007 1:42:47 PM Size: 0.87 KB)
2
IMAGEION LOGO.GIF (imageion_logo.gif)
Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007
Imageion Product Logo
(2. By: Franco D'Alessandro Date: Dec 5, 2007 1:43:27 PM Size: 1.64 KB)
3
TRANSPORT LOGO.GIF (transport.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Logo for transportation web and workflow
(3. By: Franco D'Alessandro Date: Dec 5, 2007 2:08:23 PM Size: 2.08 KB)
4
IMAGEION LOGO.GIF (imageion2.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Product Logo
(4. By: Franco D'Alessandro Date: Dec 5, 2007 5:40:11 PM Size: 2.70 KB)
5
IMAGEION LOGO.GIF (paperstack.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Logo Paperstack
(5. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:02 PM Size: 5.04 KB)
6
IMAGEION LOGO.GIF (imageion3.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Product Logo
(6. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:37 PM Size: 4.59 KB)
7
Art of Commerce Logistics (logistics.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Art of Commerce Logistics
(7. By: Franco D'Alessandro Date: Dec 5, 2007 5:44:15 PM Size: 15.41 KB)
8
Art of Commerce Logistics (logistics2.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Art of Commerce Logistics
(8. By: Franco D'Alessandro Date: Dec 5, 2007 5:45:50 PM Size: 39.86 KB)
Image ++:
Customer Notes:
1
Need to add illustrator document storage capabilities to the system library.
(By: CAPETOWN ADMINISTRATION Modified: Dec 6, 2007 12:23:00 PM)
Work Notes:
Page 1 of 2
10398
CAPETOWN - CASE
© CAPETOWN COMPUTING CORPORATION 2006-2007, all rights reserved
No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION
System Time: Dec 12, 2007 9:02:59 PM, (GMT -05:00) Eastern Time (US & Canada)
OfOperations
The system is comprised of a collection of web
and workflow applications for the support of
business relationships and fulfillment of work
flow requirements of a transportation enterprise.
Customers and business partners are the cor-
nerstone relationships in contact with the sys-
tem. The primary objectives are;
•
Integration of the shipment workflow opera-
tions and data consumption requirements of
customers, business partners and related
internal resources.
•
The acquisition, processing and delivery of
business transaction document images that
are used in the day to day operation of the
business.
The external interfaces of the system are based
upon commonly available mediums; web, inter-
net (e-mail and XML) and fax communications,
promoting global availability, efficiency and ease
of use.
Web Interfaces
The system employs web interfaces as a means
to interconnect customers and business part-
ners to the workflow of the commercial enter-
prise.
The web site provides access to the system for
shipment transaction search, display of informa-
tion, production of reports and source docu-
ments. Shipment workflow documents cap-
tured through the enterprises document imaging
system are integrated into the web interface
providing the necessary supportive information
and document image access in a seamless
single interface to the user.
The system provides for a central corporate
database repository which gleans shipment
data from the billing and administrative system
and the document imaging system into a cohe-
sive unit in support of the overall web and work-
flow system providing a top layer of all business
transacted and links to underlying workflow
activities.
BUSINESS TO CONSUMER (B2C)
CUSTOMER WEB INTERFACE
The web site provides an easy to use and highly
available interface for customers to access their
accounts and review the status of shipments.
Customer sign on is provided via a customer
sign on screen using an account identifier or e-
mail address (User Identification) and a pass-
word. The customer is presented a window into
the overall system with appropriate functions in
support of their ability to search and view their
shipment workflow with the added ability to sort
the shipment results by various data criteria.
Customer’s account(s) are linked to their User
Identification within the system itself through a
system user maintenance application that is part
of the web and workflow system.
Shipments are presented in a list format with the
ability to drill down into a given shipment trans-
action in order to view general information and
links to transaction documents that are present
within the imaging system. The documents
displayed are generally, but not limited to, Proof
of Delivery (POD) and Bill of Lading (BOL) doc-
uments. Document classifications or types are
a definable component of the overall system.
•
Shipment Search
•
Shipment List Display with sort criteria
•
Shipment Delivery Status Information and
Pro-bill association
•
Bill of Lading (BOL) document association
•
Proof of Delivery (POD) Document, signa-
ture and delivery information
•
Cross referencing of information in the ad-
ministrative system
BUSINESS TO BUSINESS (B2B)
BUSINESS PARTNER WEB INTERFACE
Business partners are separate business entities
performing value added services and delivery
terminal functions for the enterprise where the
enterprise cannot otherwise perform these func-
tions for themselves. Typically this occurs in
distant markets where a presence is required or
in cases where there is a specialization that the
enterprise does not posses. Irrespective of the
business reasons, the relationship dictates that
these parties have access to a deeper view of
the system and expanded document production
capabilities in support of their responsibilities
within the value chain.
Business partners sign on to the system via a
business partner sign on screen using an e-mail
address (User Identification) and a password.
The user is presented a window into the system
with appropriate functions in support of their
ability to search and view their shipment work
flow and the added capabilities commensurate
with their service performance requirements
within the overall enterprise.
•
Shipment Search
•
Shipment List Display with sort criteria
•
Shipment Delivery Status Information and
Pro-bill association
•
Bill of Lading (BOL) document association
•
Proof of Delivery (POD) Document, signa-
ture and delivery information
•
Cross referencing of information in the ad-
ministrative system
•
Trip Search (Shipment/Shipment Consolida-
tion)
•
Trip Detailed Printing (a.k.a. worksheet)
•
Trip Summary Printing (shipment list only)
•
Proof of delivery (POD) document printing
•
Proof of delivery (POD) document printing in
trip batch format
•
Access to the administrative components of
the system via the web for the update of
shipment information
CUSTOMER SERVICE REPRESENTATIVE
(CSR) WEB INTERFACE
Customer Service Representatives (CSR) are
staff which respond to customer service re-
quests and have access to the customer web
interface with an administrative User Identifica-
tion that allows them to view all account ship-
ments.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
Customer Interface
Using a selection criteria to filter transactions
down to a manageable selection which then drills
down into transaction detail and the document
images supporting them
OfWorkflow
This provides them with a fast and easy method
to retrieve source documents and communicate
them to the customer.
The sign on method and overall process is
commensurate with that of the customer web
interface with the ability to glean data from the
entire data and document repository with no
restriction as is the case with the customer
interface.
The printing capabilities in this area of the sys-
tem are used to promote the freedom to move
and work shipments independent of the paper-
work which may lag somewhere behind the
physical process. The web interface and the
overall functionality provides a means by which
business partners can plan ahead of the physi-
cal workflow.
CONSIGNEE AND SHIPPER WEB INTERFACE
Consignee (shipment destination party) and/or
Shipper (shipment source or intermediary
source) are permitted access to the system
utilizing a house holding structure whereby con-
signee/shipper name and address information is
provided in their account setup and used as a
filter or template over the entire shipment data-
base facilitating a discrete view of shipments
and their consolidations in a time sensitive man-
ner (trip tracking). The user is also provided the
ability to self administer a list of locations specif-
ic to their needs which allows for further local-
ized sub sets of the data as per their business
needs.
Consignee/Shipper access is provided through
the customer sign on screen via an account !
identifier or e-mail address (User Identification)
and a password.
Functionality provided the consignee/shipper;
•
Shipment Search
•
Shipment List Display with sort criteria
•
Shipment Delivery Status Information and
Pro-bill association
•
Bill of Lading (BOL) document association
•
Proof of Delivery (POD) Document, signa-
ture and delivery information
•
Cross referencing of information in the ad-
ministrative system
•
Trip Search (Shipment/Shipment Consolida-
tion)
•
Trip Detailed Printing (a.k.a. worksheet)
•
Trip Summary Printing (shipment list only)
•
Proof of delivery (POD) document printing
•
Proof of delivery (POD) document printing in
trip batch format
•
Most recent trips
•
User locations maintenance and selection
for search isolation
WORKFLOW APPLICATIONS
The system workflow applications provide for
data flow interfaces for external data acquisition
and processing as well as external delivery of
processed information. This includes data har-
vested from external systems (TOKENIMPORT),
data from business partners and internal re-
sources at various locales (IMAGE++/RDOC)
and automated data communications
(MAILSEND). System and user maintenance is
also provided via a support application (WEB-
MANAGEMENT).
The workflow applications work in conjunction
with the web applications in order to provide a
seamless flow of information in both directions.
The objective of the workflow applications are to
provide an automated means to move informa-
tion throughout the enterprise and present that
information flow in a communicative window
that is useful to the parties involved in the ex-
change.
TOKENIMPORT
The TOKENIMPORT application provides the
means by which shipment transaction source
data is injected into the system database. This
is driven by a token data exchange interface
which processes shipment data using a discrete
one token per shipment transaction interface
(See Shipment Token). A token is a data file
representing a single shipment transaction that
is triggered by an update event in the billing and
administrative system for the enterprise. The
token is processed and used to update the web
and workflow system in real time (or near real
time) fashion. The application operates in a
service mode whereby it is running at all times
and should it fail at any point it will restart and
pick up where it left off. The application uses an
FTP protocol for movement of tokens from the
source system to the web and workflow system
and processes them as they are acquired.
The following are the circumstances whereby a
token is generated for a given shipment; ship-
ment creation, shipment release, shipment
trip(s) (consolidation, movement, equipment
assignment), Bill of Lading document (BOL)
posting, Proof of Delivery document (POD) post-
ing, Delivery Data Entry (DEL), Dock Control
Sheet document (DOC) posting, Shipment Re-
billing (REBILL), and any update of the shipment
information will trigger the production of a token.
The process occurs in real time. A real time
data stream provides for distinct advantages to
the overall web and workflow process because
information is presented on an as is available
basis and appears to be directly linked to the
billing and administrative system of the enter-
prise. This create a more robust environment
which allows for real time reporting and display
of information which would otherwise be less
useful as the timing would lag too far behind the
physical and administrative processes of the
enterprise.
Another benefit is the self healing nature of the
overall process. Problematic data is removed
from the data stream and narrowed down to the
shipment level due to the nature of the process
and permits the overall process to continue,
while the problem token/data are diverted for
treatment.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
CONSIGNEE/SHIPPER
Web portal for arms length partners with a
focus on freight and freight consolidation
inbound.
TOKENIMPORT
Inbound transactions from line of business
applications running in concert with the web
and workflow interfacing transactions.
OfWorkflow…
This provides them with a fast and easy method
to retrieve source documents and communicate
them to the customer. In many cases future
tokens correct prior problem tokens. In the
event of a system failure on either side of the
processing equation the system will bring itself
back into line upon re-commencement.
The data stream is a one way channel for the
movement of data into the web and workflow
system. Additional channels have also been
developed as a result of the initial shipment data
channel. The data channels supported are;
•
Data Token representing shipment and
carriage data (as described above).
•
Financial Shipment Tokens; representing
shipment information duplicated on a per
consolidation (trip) basis. This is further
subdivided into an invoiced and non-in-
voiced sub set providing a true image of the
consolidation and invoicing workflow.
•
Rebill Tokens; representing shipment infor-
mation where modifications have been
made to the account to which a shipment is
billed.
IMAGE++/RDOC
SERVER GATEWAY
The IMAGE++/RDOC workflow application
provides a centralized gateway for remote doc-
ument transactions to enter the system and the
means to manage the relationship with the
sending party. This provides for improved re-
porting times over manual document movement
and an organized communication process for
both the source and destination of the docu-
ment image.
The IMAGE++/RDOC (Remote Document Im-
age) application provides for an e-mail interface
and a fax interface for remote locations to report
document images for processing in the enter-
prise imaging system and further update of the
web and workflow system. The documents are
batched by document type and communicated
via e-mail, fax and fax to e-mail, to the appropri-
ate phone number of e-mail address for the
document type at issue. The application ac-
cepts the digital image file for processing based
upon the channel it is received in, processes the
information and returns an acceptance number
to the sending party as configured by their con-
figuration information in the system.
The system supports generic fax, e-mail at-
tachments and fax to e-mail devices.
CLIENT DESKTOP
The client application provides for operator
access to the document image queue as pro-
cessed by the server gateway (described
above). The operator is provided with the ability
to launch the document image batch for pro-
cessing in the document imaging system,
change the document type where necessary or
process the document image batch multiple
times in cases where more than one document
type is required. The operator activities will also
dictate when the document image batch will be
removed from the queue.
CSR SUPPORT FUNCTIONS
Customer server representatives are provided
with additional data update and reporting capa-
bilities within the framework of the IMAGE++/
RDOC client desktop application. The user is
provided with the following capabilities in sup-
port of the customer service representative
efforts to report activities to the customer in an
integrated environment.
•
Shipment data information update (i.e. de-
livery date and time)
•
Document image class exception reporting
(BOL, POD)
•
Account Invoice Statement printing
•
POD printing
•
Invoice printing!
IMAGE++/RDOC WEB INTERFACE
The web interface provides for a subset of the
client desktop application via a web page de-
veloped interface. The capabilities are limited to
document image batch file processing and
management of the queue in general.
MAILSEND
The MAILSEND application provides periodic
reporting of workflow and document transaction
images to customer accounts in an effort to
spread the benefit of the system out to the
receiving parties. The process is defined using
the IMAGE++/RDOC interface whereby controls
are put in place for the transmissions to occur,
what information and document image classes
are to be transferred and scheduling information
(with a backdating capability) on a per customer
account basis.
This automates the process of information re-
porting to the customer using an outbound e-
mail reporting method where a manual ongoing
process would normally take place.
The MAILSEND application prepares and sends
out the e-mail using an SMTP server as dictated
by the configuration information for the applica-
tion.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
MAILSEND
Automated e-mail and xml communications
of important transaction data and document
images.
IMAGE++/RDOC SERVER
Inbound document images and media via an
e-mail/or fax or other communications method
queen and injected into the workflow.
TheSymbols
Symbology through the use of standards and
barcodes enables the automation of flows and
information capture when done properly and
with a well thought out scheme.
You can work the rule and work the exceptions
or automated the rule and work the exceptions
and we prefer the later. So when we put the final
touches down on shIP2 we wanted to stream-
line the document flow by not only creating the
important transaction barcode on documents
but include the document type and a company
designation.
CCB-324870-9, CCP-324870-9 using a short
company code and standard check digit trans-
action code. Using SSC-18 would provide for
long encoding which could also be used, in
either case the purpose is to distinguish a code
that is a) belonging to the company and b) the
document type for automated image to carriage
transaction association. Bill of Lading and Proof
of delivery in the above two examples
The purpose of which is to automatically bind
documents to transactions at the appearance of
the barcode.
(00)! Application Identifier always 00 for
! SSC-18
1 ! Package type
! 0, case or carton, 1, pallet, 2, larger
! than pallet, 3, undefined container, 4,
! internally defines, 5-9 future
0012345! Manufacturer/Company ID
3218730 Unique Transaction Number
00 Piece Count
The final sequence provides the SCC 9 digit
code (Unique Shipment Container Code) which
travels the transaction number through the
workflow and back to the original in a 99 piece
count limit.
Capturing information such as signature and
relevant performance and cost information can
be accomplished though predictive base line
data along with before and after decision boxes
to derive delivery date, time, wait time, and
other relative information with signature area for
a streamlined workflow that overlaps with
source documents such as BOL, POD, Dock
Control and other workflow documents in use at
your enterprise.
MAINTENANCE APPLICATIONS
WEB MAINTENANCE
The WebMaintenance application provides the
system administrator with user definition/main-
tenance and the management of dynamic areas
of the website where ongoing changes are re-
quired without the need of programming or
technical resources.
Dynamic areas of the website are pre-pro-
grammed with access to the web objects with
the web and workflow system. The WebMain-
tenance application provides an easy to use
access point where a word processing style
interface is employed for the task of updating
the web site news, jobs, events, locales and
contact information.
The WebMaintenance application also provides
a user access report which provides the ability
to track the performance of registered users
and anonymous users as they interact with the
system over time. Management can see the
effectiveness and use of the web site with this
reporting option.
ANALYSIS APPLICATIONS
DASHBOARD
The Dashboard application provides a web
enabled summary of the shipment consolidation
and movement activities of the enterprise with
the ability to drill down into more specific areas
of the business activity for a top and low level
view of the ongoing activities. A dynamic dis-
play is provided which mirrors a summary report
with the ability to explode the data at a high
level down to the origin transactions and actual
document images allowing for the result and
cause to be displayed in an integrated interface.
The Dashboard is provided in a web interface
which bears the likeness of a wide format
columnar report, with the added ability of dy-
namic sorting and filtering for the analytical and
management user.
The Dashboard provides a top level window on
the workflow activities of the enterprise which
changes as the workflow takes place.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
AndLogical
Below is a summary of the functionality provided
the Dashboard user;
•
Sort the summary results via any supported
and displayed data criteria as a means to
get to the point of view required.
•
Establish and execute rules defined by the
user which are translated into system query
language as a means to further slice
through the data and create reporting sub-
sets.
•
Follow transactions as they move from one
workflow stage to another
•
Drill down from a summary line to the de-
tailed transactions which support it and
further down to the transaction document
images that support the detail
•
Divide the information utilizing a financial
period calendar specific to the needs of the
business enterprise.
The Dashboard application is a constantly
changing entity that moves along with the day
to day activities of the business so as to provide
more than an analysis report but an analytical
tool which shows the workflow movement as it
occurs
Outcomes
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
Automate the flow of shipments from your day to day system to a web enabled workflow and tracking
system for your customers, alliance partners and customer service resources
Automate the flow of document images and associated digital media for shipment bill of lading, proof
of delivery and other operational documents into the day to day workflow from all locations
Create a professional and organized open web access environment
Organize your document and digital media into a centralized and highly accessible database with a
powerful global search capability
Access your business or organization from anywhere in the world
Convert conversation into actionable items
Create a paper trail in a paper free system
Resources and third parties can contribute to the business with ease of accessibility and freedom
Control and track electronic conversations between your business and your business relationships
with e-mail, facsimile, documents and other media connections
Make due diligence and corporate governance a consistent daily experience
Establish and maintain focus in your environment and scope your business relationships
Convert resource items into business activities
Establish a research and development chronology
Provide exemplary customer service and vendor relations
Find and acquire the information you need when you need it
Move freely from one business channel to another
Effect and communicate change in a fast paced environment with a systematic methodology
Promote a forward momentum through web and workflow for a growing and busy workgroup
DASHBOARD
Business analysis and review with linkage to
document workflow and images from a high
level rule based and filter capable view to a
drill down transaction and source document
presentation.
BENEFITS
Web and Workflow Management
Division, Department and Project Architecture
Business Relationship Management
Relationship Contact Management
Customer Relationship Management
Web Content Management
Resource, Time and Project Management
Customer Self Management
Document and Media Management Library
Standardized Outbound Communications
Communications Logging and Standards
Standardized Document Turnaround
Chronological Reporting and Billing
Web and Desktop enabled
Electronic Billing
Client/Server Centralized Database
Automated document and media image injection
from remote and localized sources
Division, Department and Project Architecture
Post and Forward Notation
Relationship Contact Management
FEATURES
OfMice
The application architecture provides for service
and digital delivery, digital media and information
library development, presentation, procurement,
fulfillment and work flow combined to form a
simple step by step process in a high demand
and transaction based environment that permits
the use of the system for enterprises with a
single or many locations.
The database is client/server architecture devel-
oped in a Microsoft SQL Server environment
and is also adaptable to other database plat-
forms such as Oracle. The desktop and web
applications are founded upon the is Microsoft
Windows
.NET development environment with
compatibility across the spectrum of web
browser applications.
Reports and Forms are provided in both a web
and desktop delivery architecture. Additional
report and form objects can be developed and
integrated into the system as required. The
Remote Agent provides the ability to house
additional report and form items for integration
with the system and delivery to the most de-
manding and far reaching organizational envi-
ronments using the internet and encrypted XML
technologies.
The operating environment requires a server
based architecture that can house a database
and internet information server service or a
multiple server based architecture that seg-
ments the database from the web application
server(s). The system supports a component
object model interface that allows for server
banks and multiple location service and server
architectures.
andPersons
Token based transaction processing allows for a
tight integration with your day to day transaction
based systems. The application architecture
supports large numbers of real time transactions
in a self sustained and self corrective environ-
ment that promotes free systems use on either
the online
or business transaction system side.
Adding transaction based support for cus-
tomers, customer service representatives, busi-
ness partners and vendors is easily accom-
plished through web portal expansion and inte-
gration with the existing architecture for web
content management, billing, electronic billing
delivery, automated mail and XML communica-
tions and document imaging support.
The Dashboard application provides an execu-
tive and management view of the business at a
high level performance perspective, with the
ability to drill down to the specifics of line and
period items into the day to day operational and
transaction support information and supportive
documents and media images in Image++.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
Image++ Management
Provides a desktop Image++ management capa-
bility in addition to the web interface for injection
of all media types and classes.
INTERFACES
PatchWork.Plus Web Interface
PatchWork.Plus
Desktop
PatchWork.Plus
Image++/Remote Docu-
ment Server
PatchWork.Plus
Image++ Client Desktop
and Assignment
PatchWork.Plus
Electronic Billing Interface
PatchWork.Plus
Remote Agent
PatchWork.Plus
Web Management Inter-
face
PatchWork.Plus
Token Based Transaction
Processor
PatchWork.Plus
Mail and XML Server
PatchWork.Plus
Dashboard Business
Analysis
Customer Shipment Web Interface
Business/Alliance Partner Web Interface
Consignee and Shipper Web Interface
Customer Service Shipment Web Interface
Shipment Track and Trace Web Interface
Shipment Form Document Production
Transportation and Logistics
Warehousing and Distribution
Product Development and Distribution
Merchandising Enterprises
Operational Centers for Large Enterprises
INDUSTRIES
"
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
CASE E-MAIL INTERFACE
Web electronic mail interface for inbound and
outbound communications with ability to track
attachments in/out and resend capabilities.
WEBMANAGEMENT
Define and manage web content such as news,
events, positions, etc.
IMAGE++/RDOC SERVER
Inbound document images and media via an e-
mail and/or fax or other communications method,
queued and injected into the workflow.
CUSTOMER/THIRD PARTY/ RESOURCE
WEB INTERFACE
Web portal for customers, resources and third
party user access to the PatchWork.Plus sys-
tem.
WEB INTERFACE CASE DISPLAY
Web access to case editing and display func-
tions, Image++, customer and resource notes,
report production, communications and resource
time allotments.
DASHBOARD
Business analysis and periodic review with link-
age to document workflow and images from a
high level functional rule based and user cus-
tomizable interface.
USER PROFILE
Control the presentation and options at the user
level with My Profile.
INBOUND COMMUNICATIONS GALLERY
Inbound communications gallery for case as-
signment and workflow booking creating a com-
munication to work translation and automation if
required or desirable.
E-COMMERCE CUSTOMER
MANAGEMENT
Allow your customer accounts a window into the
business and their business forms in a paperless
environment.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
DESKTOP SYSTEM
Provides a desktop access method to the case
management and Image++ functions of the
system in addition to the web user interface.
IMAGE++ MANAGEMENT
Provides a desktop Image++ management ca-
pability in addition to the web interface for injection
of all media types and classes.
REMOTE AGENT PROCESS AND PRINT
Automated Print Job Design and Production in a
local and remote environment providing print job
processing and network access to physical
printing devices that would not be available oth-
erwise.
Enterprise Software
www.capetown.ca
Software
for your enterprise
CapeTown Enterprise Commerce is an integrated and open business
software solution that enables a company to work effectively in the
automated marketplace.
Our software allows your business to interface with the most demanding
fulfillment and supply environments and manage the day to day
operations of your company's roll in the marketplace.
Designed for multiple company, multiple line-of-business and multiple facility
environments that cross borders and span the globe. Our software
architecture can produce the electronic portrait of your enterprise for the
world to see.
♦ Enterprise Work Flow ♦ Chain Management
♦ Fulfillment ♦ Distribution & Replenishment
♦ Logistics and Operations ♦ Image++ Digital Imaging
♦ Merchandising ♦ Financials
♦ EDI ♦ XML
♦ E-Commerce
♦ Retail, Trade, Mail Order Sales
CapeTown Computing Corporation
111 - 12 Regina Road
Vaughan, Ontario L4L 8N5
Canada
(416) 410-BYTE [2983] * 1-888-CAPETOWN [227-3869]
commerce systems
enterprise
CAPETOWN
12 - 111 REGINA ROAD
VAUGHAN, ONTARIO
L4L 8N5
to
BILLING PACKAGE
FRANK TRISI SALES
82 INDUSTRY STREET
TORONTO, ONTARIO
M6M 4L7
CAPETOWN COMPUTING CORPORATION
July 15, 2006
September 28, 2006
MAILSEND
Automated mail and XML communications pro-
gram module
TOKENIMPORT
Inbound transactions from operational day to day
systems/Art of Commerce
TM
CASE REPORTING
Case reporting is done in real time and en-
capsulates all information at the point in time
that it is produced, online or on the desktop.
Case Reports are used as the foundation of
the billing package.
BILLING PACKAGE PRODUCTION
Billing package production with summary by
period, by day, by case, case reports all bun-
dled together to support project and time report-
ing and electronic billing in a customizable for-
mat.
The billing package provides daily, project and
event based views of the workflow.
Status
Description:
Dec 12 2007
Enterprise Logo for CAPETOWN ENTERPRISE COMMERCE Products
Print Date
Active
9:03:09PM
Phone
Fax
CAPETOWN EXTERNAL
CAPETOWN COMPUTING
(416) 410-2983
(416) 410-2983
Case No.
10398
10398
111 Regina Road
Unit 12
Vaughan, ONTARIO
L4L 8N5
CAPETOWN COMPUTING CORPORATION
CASE
Start Date:
End Date:
Client Code:
Division Code:
Project Code:
CTOWN
CAPEXT
CAP003
Dec 05 2007
()
()
1
ENTERPRISE LOGO.GIF (enterpriselogo.gif)
Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007
Enterprise logo used for CapeTown Computing Corporation
(1. By: Franco D'Alessandro Date: Dec 5, 2007 1:42:47 PM Size: 0.87 KB)
2
IMAGEION LOGO.GIF (imageion_logo.gif)
Document Date: Dec 4, 2007, Effective Date: Dec 4, 2007
Imageion Product Logo
(2. By: Franco D'Alessandro Date: Dec 5, 2007 1:43:27 PM Size: 1.64 KB)
3
TRANSPORT LOGO.GIF (transport.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Logo for transportation web and workflow
(3. By: Franco D'Alessandro Date: Dec 5, 2007 2:08:23 PM Size: 2.08 KB)
4
IMAGEION LOGO.GIF (imageion2.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Product Logo
(4. By: Franco D'Alessandro Date: Dec 5, 2007 5:40:11 PM Size: 2.70 KB)
5
IMAGEION LOGO.GIF (paperstack.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Logo Paperstack
(5. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:02 PM Size: 5.04 KB)
6
IMAGEION LOGO.GIF (imageion3.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Imageion Product Logo
(6. By: Franco D'Alessandro Date: Dec 5, 2007 5:41:37 PM Size: 4.59 KB)
7
Art of Commerce Logistics (logistics.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Art of Commerce Logistics
(7. By: Franco D'Alessandro Date: Dec 5, 2007 5:44:15 PM Size: 15.41 KB)
8
Art of Commerce Logistics (logistics2.gif)
Document Date: Dec 5, 2007, Effective Date: Dec 5, 2007
Art of Commerce Logistics
(8. By: Franco D'Alessandro Date: Dec 5, 2007 5:45:50 PM Size: 39.86 KB)
Image ++:
Customer Notes:
1
Need to add illustrator document storage capabilities to the system library.
(By: CAPETOWN ADMINISTRATION Modified: Dec 6, 2007 12:23:00 PM)
Work Notes:
Page 1 of 2
10398
CAPETOWN - CASE
© CAPETOWN COMPUTING CORPORATION 2006-2007, all rights reserved
No copying or distribution without the prior written consent of CAPETOWN COMPUTING CORPORATION
System Time: Dec 12, 2007 9:02:59 PM, (GMT -05:00) Eastern Time (US & Canada)
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
INVENTORY AND CHAIN AUTOMATED
REPLENISHMENT
Automate your inventory replenishment and plan-
ning using min and max, demand and seasonal/
period fluctuations.
WEBMANAGEMENT
Define and manage web content such as news,
events, positions, etc.
CE RETAIL INTERFACE
A Retail Store Check out interface to the Art of
Commerce System.
PURCHASE/TRANSFER ORDER
Control the inventory requirements and move-
ment of your inventory in multiple location stores
and structure.
E-COMMERCE STORE & BUSINESS
PRODUCT PUBLISHING
Deliver your products and Image++ media to the
web customer, customer sign on accounts,
yours sales representatives and your business
resources
E-COMMERCE CUSTOMER
MANAGEMENT
Allow your customer accounts a window into your
business and their business forms in a paperless
environment.
PRODUCT EXPLORER AND
MERCHANDISE MANAGEMENT
Define your product in a structure that matches
your business, your strategy and your hierarchy
IMAGE++ MANAGEMENT, IMAGE, RTF
DOCUMENTS AND STREAMING
OBJECTS
Expand the information for your product by
adding digital media to your product development
and presentation via the web or the desktop.
SALES ORDER
An integrated order entry and management envi-
ronment for telesales, remote sales, web sales
and EDI order management and entry.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
EDI/INBOUND
EDI Order processing and crosscheck integrated
into the sales order environment
EDI/OUTBOUND
EDI Advanced Ship Notice Management for order
fulfillment and integration with the Inventory Ware-
house Picking and Packing environment.
REMOTE AGENT
PROCESS AND PRINT
Automated Print Job Design and Production in a
local and remote environment providing print job
processing and network access to physical
printing devices that would not be available oth-
erwise.
WIRELESS STORE FUNCTIONS
Inventory quantity and location inquiry via a hand
held interface.
REPORTING AND FORMS
Customizable reporting of business reports and
forms via Crystal Reports designed reports.
E-COMMERCE FORMS
Production of forms via the web for customer and
representative delivery in multiple output formats,
PDF, TIFF, etc.
OPERATIONAL CENTER MANAGEMENT
RECEIVING AND FULFILLMENT
Inventory Warehouse and Store management in
an unlimited number of locations with Receiving
and Put-a-way functions, Inventory allotment,
Picking, Packing and Shipping. Both in paper
based and wireless environments.
INVENTORY COUNTING PAPER FREE
PAPER BASED
Paper based and Wireless Inventory counting,
inventory adjustment and valuation automation.
WIRELESS OPERATIONAL CENTER
PICKING AND RECEIVING
Wireless Receiving, Inventory Count and Picking
operations via a hand held web enabled inter-
face.
CAPETOWN – Art of Commerce (TM), Imageion (TM), Workflow.plus, Patchwork.plus, Ship2.com
© CAPETOWN COMPUTING CORPORATION 2006,2009,2013, 2015, 2016
all rights reserved.
MAILSEND
Automated mail and XML communications pro-
gram module
WEBMANAGEMENT
Define and manage web content such as news,
events, positions, etc.
DASHBOARD
Business analysis and periodic review with linkage
to document workflow and images from a high
level functional rule based interface.
CONSIGNEE/SHIPPER WEB INTERFACE
Web portal for arms length operational relation-
ships with a focus on non-account based service
destinations and information on freight and freight
consolidation inbound.
TOKENIMPORT
Inbound transactions from operational day to day
system
IMAGE++/RDOC SERVER
Inbound document images via e-mail and fax,
queued and injected into the workflow.
CUSTOMER WEB INTERFACE
Web portal for customer account access to
transactions and supportive document images.
CUSTOMER SERVICE REPRESENTATIVE
WEB INTERFACE
Web portal for customer service representatives
in support of transactions, support documents
and operational information cohesion.
BUSINESS/ALLIANCE PARTNER WEB
INTERFACE
Web portal for third party company access to
transactions relevant to their service responsibili-
ties and freight consolidations inbound.
